Returns & Exchanges

At LOVESOHO, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. If your purchase isn't a perfect fit, our streamlined exchange process ensures you get the style you truly desire.

Return Process

• 1.
  Initiate Your Request

  Log into your LOVESOHO account and visit the 'Order History' section to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from our portal, print it out, and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to any authorized courier drop-off point and keep your tracking number handy until your refund or exchange is processed.